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FAQs

Frequently Asked Questions. Choose from categories below to assist your queries.

  • QHow can I apply for a loan?

    a. Fill out the online form completely, wait for SMS notification if you passed the Pre-screening

    b. Upload your documents on the given link or send to sales@welcomebank.com.ph

    c. Expect a call from Welcome associates

  • QHow much can I borrow?

    a. If you are Employed: P50,000 to P1,500,000

    b. If you are Self-Employed: P50,000 to P3,000,000

    c. Expect a call from Welcome associates

  • QHow long does it take to get a loan?

    a. Loan process depends if the client submitted all the complete documents and participate in credit verifications.

    b. For smooth transaction it may run for 1-3 working days.

  • QWhat are the requirements needed?

    a. For Employed:
    - 2 Months Pay Slip
    - 1 Valid ID (Passport, License, Voters, UMID, Etc)
    - Government ID Number (SSS/GSIS or Philhealth)
    - COE (Certificate of Employment)
    - ITR (Income Tax Return)
    - Proof of Billing

    b. For Self-Employed:
    - Government IDs
    - 3 Months Bank Statement / Passbook
    - Mayor's Permit
    - DTI or SEC registration
    - Latest ITR (BIR)
    - Proof of Billing

  • QHow can I know the status of my application?

    a. To check the status, please call our hotline (02) 8866 7345 or email us at sales@welcomebank.com.ph

  • QHow much is the monthly interest rate?

    WBP offers a competitve rate for as low as 1.39% for Unsecured Loan, and 1.0% ~ 2.35% for Secured Loan, depending on the loan products and customer's credit profile.

  • QHow will I know that my loan is approved?

    a. You will receive a phone call from our sales associates to schedule you for loan release.

  • QIs there an application fees?

    a. Loan application is free. However, once the loan is disbursed processing fee and notarial fee will be deducted from loan disbursement.

  • QWhere to submit my documents?

    a. You can submit your documents at sales@welcomebank.com.ph OR upload through the URL link received by SMS.

  • QCan I cancel my application?

    a. Technically you can cancel your application anytime as long as you inform us.